عربي
DAY 2 14 JANUARY 2025
| ORGANIZING ENTITY | WORKSHOP TITLE | WORKSHOP TIME | Register URL |
| Presidency of State Security | Pilgrims Affairs Management from a National Security Perspective |
11:00- 12:30 Room 1 |
|
Colonel Dr. Mohanned Altyyar
Spokesperson for the General Investigation |
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| Saudi Standards Metrology and Quality Organization |
Implementing Business Continuity Management (ISO 22301) and Risk Management (ISO 31000) Systems in Operational Services During the Hajj Season. A2 |
11:00- 12:30 Room 2 |
|
Abdulbasit Khan
Consultant at SASO |
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| Heritage Commission |
Historic Hajj Routes: Sustainable Development Opportunities in Cultural Heritage Protection and Management A3 |
11:00- 12:30 Room 3 |
|
Pro.Dr. Saad bin Abdulaziz Al-Rashid
Cultural Advisor - Islamic Archaeology 
Dr. Ajab Al Otibi
Acting General Manager of Archaeology |
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| Wafada Volunteer Association for Serving City Visitors |
Strategic Partnerships in Volunteer Work and Serving the Pilgrims A4 |
11:00- 12:30 Room 4 |
|
Prof. Hashim Hamza Noor
Chairman of the Board of Directors 
Dr. Mustafa Omar Halabi
Board Member of Wafada Association |
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| Digital Transformation Dept. - Ministry of Hajj and Umrah |
Enhancing the Hajj Experience Using Nusuk Card A5 |
13:00- 15:00 Room 1 |
|
Eng. Hamed Almalki
Nusuk Card Program Manager |
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| Dept. of Beneficiary Experience Improvement-Ministry of Hajj and Umrah |
Centrality and Pivotality in Experience Industry - 360-Degree A6 |
13:00- 15:00 Room 2 |
|
Eng. Mohammed Saati
General Manager of Customer Experience |
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| Nusuk Care Center - Ministry of Hajj and Umrah |
Enriching the Pilgrim Experience with Nusuk Care Services A7 |
13:00- 15:00 Room 3 |
|
Mansour Altuwairqi
Head of Nusuk Care Centres |
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| The National Center for Non-Profit Sector Developmen |
Promoting Volunteer Work to Serve Pilgrims A8 |
13:00- 15:00 Room 4 |
|
Majed Ahmed Mahammed
Consultant |
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| Ministry of Hajj and Umrah |
MINHAJ Model and Its Impact on Performance Management and Change A9 |
16:00- 18:00 Room 1 |
|
Yousef Saleh Albuthi
Director General of Quality and Accreditation |
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| Institute for Research, Services, and Consulting- Umm Al-Qura University |
Fundamentals of Project Management in Hajj and Umrah A10 |
16:00- 18:00 Room 2 |
|
Dr. Maher Abuhussain
Assistant Professor of Construction Management and Engineering |
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| Data Management Office - Ministry of Hajj and Umrah |
Privacy and Personal Data Protection Strategies for Pilgrims A11 |
16:00- 18:00 Room 3 |
|
Mohammed Mostanteq
Personal Data Protection System Specialist/Data Management Office, Ministry of Hajj and Umrah |
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| Makkah Chamber |
Standards and Techniques for Enhancing Food and Beverage Service Quality A12 |
16:00- 18:00 Room 4 |
|
Hatem Banasser
CEO of Rakaya Consulting Company |
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| Albait Guests Company |
Smart Tarwiah for Effective Mass Crowd Movement on Tarwiah Day A13 |
18:30 - 20:00 Room 1 |
|
Dr. Omer Ayoub
Business Development Director & IT Consultant |
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|
Ministry of Hajj and Umrah A14 |
Skills for Managing Cultural Diversity Among Global Pilgrims During Hajj- Shuooub |
18:30 - 20:00 Room 2 |
|
|
Dr. Maher Abuhussain
Assistant Professor of Construction Management and Engineering |
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| Ithraa AlJoud Company |
The Journey of Operational Excellence in Hajj Service A15 |
18:30 - 20:00 Room 3 |
|
Dr. Mohammed Zwawi
Associate Professor at the Faculty of Engineering, King Abdulaziz University |
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| Projects Management office at Hajj Affairs |
Project Management in the Hajj Sector: Continuous Improvement for Creating a Timeless Spiritual Journey A16 |
18:30 - 20:00 Room 4 |
|
Ahmed Mohsen Bahussein
PMO Director for Hajj Affairs |
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|
Ministry of Hajj and Umrah A17 |
Social Media Platforms for Serving Pilgrims: From Interaction to Proactivit |
20:00- 21:30 Room 1 |
|
Abdullah Alzahrani
Corporate Relations Manager |
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| Al Rajhi Support Company |
Hajj Awareness: Challenges and Mechanisms A18 |
20:00- 21:30 Room 2 |
|
Abdul Salam Abdullah Al-Habishi
Assistant Director of Awareness and Guidance |
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| Public Health Academy |
Preventing Infections During the Hajj Pilgrimage A19 |
20:00- 21:30 Room 3 |
|
Thamer Mohammed Bakhamis
Preventive Medicine Senior Registrar |
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| Public Security- Hajj and Umrah Department |
The Efforts of Government Bodies in Providing Transport Services and Managing Crowds A20 |
20:00- 21:30 Room 4 |
|
Colonel Manahi Nasser Al Shahrani
Director of Studies and Evaluation Department 
Colonel. Hussam bin Nasser Al-Ghamdi
Director of Technical Studies Division |
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